Health systems in the public and private sectors have faced usability and interoperability challenges that have contributed to clinician burnout, low job satisfaction and which have impacted patient care. Clinicians today are inundated with too much data and time consuming requirements so that more data is now translating to less of what they need, when they need it. This panel will address the EHR usability and interoperability challenges faced by clinicians at the Veteran Affairs Medical Centers and in the private sector, and why ease of use for clinicians requires an intuitive, predictive, highly flexible workflow platform that leverages FHIR APIs.
Dr. Laura Kroupa
Former Chief Medical Officer of the Veterans Affairs (VA)
Office of Electronic Health Records Modernization (OEHRM)
Dr. Kroupa is the former Chief Medical Officer for the Veterans Affairs Office of Electronic Health Record Modernization, where she was the program’s clinical leader for the VA transition to a shared commercial EHR with the Department of Defense and a 34 year employee of the VA. In this role, she led efforts for design, workflow standardization, change management and implementation. During her thirty-four-year career in the VA as a primary care physician she also held leadership roles at the facility and VISN levels supporting clinical care, research, education and informatics. Dr. Kroupa is board certified in Internal Medicine and Clinical Informatics and was named a HIMSS Most Influential Women in Health IT in 2021.
John Glaser, PhD
EIR at Harvard Medical School, Executive Education,
Former CIO of Partners HealthCare, SVP of Cerner Population Health
John is an Executive-in-Residence at the Harvard Medical School Executive Education. He was chief information officer at Partners HealthCare, chief executive officer of Siemens Health Services, and senior vice president of Population Health, at Cerner Corporation.
John was the founding chair of the College of Healthcare Information Management Executives (CHIME) and the past-president of the Healthcare Information and Management Systems Society (HIMSS). He is the former Chair of the Global Agenda Council on Digital Health, World Economic Forum. He is former Senior Advisor to the Office of the National Coordinator for Health Information Technology.
John serves on the boards of the Scottsdale Institute, PatientPing, National Committee for Quality Assurance, the American Telemedicine Association, Wellsheet, and Relatient.
John has received numerous industry awards including the John P. Glaser Innovation Award (established by the School of Biomedical Informatics, UTHealth), William B. Stead Thought Leadership Award (American Medical Informatics Association) and the Lifetime Achievement Award (CHIME).
John received his Ph.D. from the University of Minnesota. He has written over 200 articles and three books on the strategic application of IT in health care. He is on the faculty of the Wharton School at the University of Pennsylvania, the UTHealth School of Biomedical Informatics and the Harvard School of Public Health.
CEO and Founder of Wellsheet
Craig Limoli founded Wellsheet to transform the clinician experience with the EHR, accelerate workflow, and reduce clinician burnout. Wellsheet’s patented and award-winning platform is integrated with the leading EHRs including Cerner, Epic and athenahealth. Clinicians have reported a 40% reduction in time spent in the EHR, and a 20% increase in throughput. The company’s intuitive, predictive workflow platform is deployed in large enterprises, and engaged with some of the largest health systems and government agencies, as well as with payers and FQHCs. Wellsheet leverages FHIR APIs and can deploy in weeks.
Prior to Wellsheet, Craig worked at IBM as a strategy consultant in their Watson Health division, where he led regional business development for their flagship care coordination product. After seeing the deficiencies in existing technologies in healthcare, Craig saw an opportunity to create a better experience for physicians and left Wharton’s MBA program to found Wellsheet. Craig received a bachelor’s degree from Princeton.